Terms & Conditions

Terms and Conditions

Introduction
Welcome to Meez India! By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Use of the Website

• You must be at least 18 years old to use our website.

• You agree not to use the website for any unlawful purpose.

• All information provided on the website is for general information purposes only.

Products and Services

• We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are complete, current, or error-free.

• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service.

Payment Terms

• All payments must be made via the payment methods provided on the website.

• We are not responsible for any fees charged by your bank or payment provider.

Limitation of Liability
Meez India shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of products.

Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Privacy Policy

Introduction
Your privacy is important to us at Meez India. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

Information We Collect

• Personal Information: Name, email address, phone number, and shipping address when you make a purchase or create an account.

• Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

• To process your orders and deliver products.

• To communicate with you regarding your orders, inquiries, or promotional offers.

• To improve our website, products, and services.

Sharing Your Information
We do not share your personal information with third parties except to fulfill your orders, comply with legal obligations, or with your explicit consent.

Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Cancellation and Refund Policy

Order Cancellation

• You can cancel your order within 24 hours of placing it. After this period, the order cannot be canceled as it may have already been processed.

• To cancel an order, please contact our customer service team immediately.

Refund Policy

• Refunds will be processed to the original method of payment within 7-10 business days after cancellation or product return.

• If the payment was made through a credit card or net banking, refunds will be issued to the same account.

Non-Refundable Items
Certain items, such as perishable goods or customized products, may not be eligible for refunds.

Shipping and Exchange Policy

Shipping Policy

• We offer shipping across India. Shipping charges and estimated delivery times will be provided at checkout.

• Orders are usually processed and shipped within 2-3 business days. However, delivery times may vary depending on your location and external factors.

Exchange Policy

• If you receive a defective or incorrect product, you can request an exchange within 7 days of receipt.

• To initiate an exchange, please contact our customer service team with your order details and photos of the defective or incorrect item.

• Products must be unused, in their original packaging, and in the same condition as received.

Shipping for Exchanges

• You will be responsible for paying for your own shipping costs for returning an item for exchange, unless the product received was incorrect or defective.

Contact Us

If you have any questions or need further assistance, please feel free to contact us:

Email: meezindia.com@gmail.com
Phone: +91629068 6902 / 891035 0507 / 810056 8580
Address: Meez India, 304, Hiland Willows- CEDAR, Road No- 622, Action Area- 2B, Near- Eco Urban Village, Rajarhat, New Town, Kolkata, West Bengal, PIN Code- 700161
Websites- https://www.meezindia.com, https://myeas.in/, https://meezindia.in/ https://www.indiamart.com/meezindia/

We are here to help you with any queries regarding our products, orders, or policies.